> ## Documentation Index > Fetch the complete documentation index at: https://api-docs.rookoo.ai/llms.txt > Use this file to discover all available pages before exploring further. # Get conversation statistics grouped by agent > Get conversation statistics grouped by agent for a given date range. Returns metrics for each agent including conversation counts, resolution counts, average first response time, average resolution time, and average reply time. ## OpenAPI ````yaml /openapi/application.json get /api/v2/accounts/{account_id}/summary_reports/agent openapi: 3.0.4 info: title: Rookoo Application API description: >- Manage conversations, contacts, inboxes, planning, knowledge bases, MCP, and account settings on behalf of a user. version: 1.1.0 termsOfService: https://www.rookoo.ai/terms-of-service/ contact: email: hello@rookoo.ai license: name: MIT License url: https://opensource.org/licenses/MIT servers: - url: https://app.rookoo.ai/ security: [] tags: - name: Account AgentBots description: Account-specific Agent Bots - name: Agents description: Agent management APIs - name: Canned Responses description: Pre-defined responses for common queries - name: Contacts description: Contact management APIs - name: Contact Labels description: Manage contact labels - name: Conversation Assignments description: Manage conversation assignments - name: Conversation Labels description: Manage conversation labels - name: Conversations description: Conversation management APIs - name: Custom Attributes description: Custom fields for contacts and conversations - name: Custom Filters description: Saved filters for conversations - name: Inboxes description: Communication channels setup - name: Integrations description: Third-party integrations - name: Messages description: Message management APIs - name: Profile description: User profile APIs - name: Reports description: Analytics and reporting APIs - name: Teams description: Team management APIs - name: Webhooks description: Event notification webhooks - name: OAuth Applications description: Account-scoped OAuth 2.0 clients - name: Automation Rule description: Workflow automation rules - name: Help Center description: Knowledge base management - name: Knowledge Bases description: Searchable knowledge bases and records - name: Planning Events description: Event planning and inquiries - name: Planning Allocations description: Space allocations and availability - name: Planning Quotes description: Quotes for planning events - name: Planning Rates description: Rate catalogue and prices - name: Planning Pricing description: Pricing plans, discount codes, and price preview/lock - name: Spaces description: Bookable spaces and rooms - name: Rookoo Agents description: Rookoo AI agent configuration - name: Copilot description: Copilot JWT and settings - name: MCP description: Model Context Protocol server endpoints paths: /api/v2/accounts/{account_id}/summary_reports/agent: parameters: - $ref: '#/components/parameters/account_id' - in: query name: since schema: type: string description: The timestamp from where report should start (Unix timestamp). - in: query name: until schema: type: string description: The timestamp from where report should stop (Unix timestamp). - in: query name: business_hours schema: type: boolean description: Whether to calculate metrics using business hours only. get: tags: - Reports summary: Get conversation statistics grouped by agent description: > Get conversation statistics grouped by agent for a given date range. Returns metrics for each agent including conversation counts, resolution counts, average first response time, average resolution time, and average reply time. operationId: get-agent-summary-report responses: '200': description: Success content: application/json: schema: $ref: '#/components/schemas/agent_summary' '403': description: Access denied content: application/json: schema: $ref: '#/components/schemas/bad_request_error' security: - userApiKey: [] components: parameters: account_id: in: path name: account_id schema: type: integer required: true description: The numeric ID of the account schemas: agent_summary: type: array description: >- Agent summary report containing conversation statistics grouped by agent. items: type: object properties: id: type: number description: The agent (user) ID conversations_count: type: number description: >- Number of conversations assigned to the agent during the date range resolved_conversations_count: type: number description: >- Number of conversations resolved by the agent during the date range avg_resolution_time: type: number nullable: true description: >- Average time (in seconds) to resolve conversations. Null if no data available. avg_first_response_time: type: number nullable: true description: >- Average time (in seconds) for the first response. Null if no data available. avg_reply_time: type: number nullable: true description: >- Average time (in seconds) between replies. Null if no data available. example: - id: 1 conversations_count: 150 resolved_conversations_count: 120 avg_resolution_time: 3600 avg_first_response_time: 300 avg_reply_time: 600 - id: 2 conversations_count: 75 resolved_conversations_count: 60 avg_resolution_time: 1800 avg_first_response_time: 180 avg_reply_time: 420 bad_request_error: title: data type: object properties: description: type: string errors: type: array items: $ref: '#/components/schemas/request_error' request_error: type: object properties: field: type: string message: type: string code: type: string securitySchemes: userApiKey: type: apiKey in: header name: api_access_token description: >- This token can be obtained by visiting the profile page or via rails console. Provides access to endpoints based on the user permissions levels. This token can be saved by an external system when user is created via API, to perform activities on behalf of the user. ```` This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.