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The Rookoo portal exposes HTTP APIs and an MCP server. Interactive endpoint pages are generated from OpenAPI specs. The server for every request is https://app.rookoo.ai.

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Application API

Use the Application API to work inside an account: conversations, contacts, messages, inboxes, teams, reports, webhooks, help center, planning, knowledge bases, Copilot, and Rookoo agents. Most routes are scoped to an account:
Authenticate with a user access token, an agent bot token, or an OAuth client. See Authentication.

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Event management

Plan and sell venue events: create inquiries, book space allocations, price with rates, and send quotes. Start with the Events overview.

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Portal MCP

AI clients can connect to the portal MCP server and call tools for planning, knowledge bases, inboxes, agents, and more. Start with MCP overview.

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Platform API

Use the Platform API to create accounts and users, attach users to accounts, and manage agent bots. These routes are for a platform app, not for an end-user token.

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Client API

Use the Client API from a website or app that talks to one inbox. Requests identify the inbox with its inbox_identifier. They do not use an access token.

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Enterprise APIs

Enterprise-only Chatwoot endpoints are not documented here. That includes audit logs, reporting events, SLA policies, Captain enterprise routes, SAML settings, agent capacity policies, voice conference, and the /enterprise namespace.

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OpenAPI specs

Use these specs with Postman, Insomnia, codegen, or any OpenAPI client. You can also download them from any reference page via Download OpenAPI spec.